If you are not satisfied with your order, please send us an email to stating your order number and reason for return. Items (with the exception of underwear, socks and harness tape) can be returned within 14 days after the delivery date and must be returned in perfect condition. The security tag must be intact and still attached to the returned items.

The shipping costs related to the returned products will not be refunded. You are obliged to pay for the return delivery of the product. Your refund will be credited to the same payment method used for the purchase. The refund will be processed as soon as the returned items have been checked and accepted by the KVRT staff. Shipping costs will not be included in the refunded amount.

If you wish to exchange your purchase for a different size, please let us know the size you would like to receive. KVRT STVFF will cover the shipping costs for the new item, but not for the returned one.


If the item you receive is faulty or damaged, you must contact us within 7 days of receipt by sending an email to with Quality Guarantee as the subject.