If you are not satisfied with your order, please send us an email to firstname.lastname@example.org stating your order number and reason for return. Items (with the exception of underwear and socks) can be returned within 14 days after the delivery date and must be returned in perfect condition. The security tag must be intact and still attached to the returned items.
The shipping costs related to the returned products will not be refunded. You are obliged to pay for the return delivery of the product. Your refund will be credited to the same payment method used for the purchase. The refund will be processed as soon as the returned items have been checked and accepted by the KVRT staff. Shipping costs will not be included in the refunded amount.