Conditions of Sale
We invite you to review the general conditions of sale that apply to all orders through our website. Any order placed on our website shall imply express acceptance of the conditions of sale and the legal notice.
1. Preliminary Arrangements
These conditions of sale and the legal notice apply to all orders of KVRT STVFF S.L. processed through kvrtstvff.com (hereinafter referred to as the "website").
By placing an order, you declare to us that you are 18 years or older and that you have the legal capacity to enter into agreements. orders may only be placed for personal use and not for resale. KVRT STVFF reserves the right to not accept your order if we are in a dispute for a previous order, or if KVRT STVFF reasonably considers that you have infringed these terms and conditions of sale or you have been engaged in a fraudulent activity, or any other legitimate reason.
KVRT STVFF can update these conditions of sale and the legal notice at any time.
1.1. Obligations of the user
As a user you are obliged to provide us with all the necessary information to access and use the services of the website. These must be true and current and you agree that we may use them to contact you if necessary. If you do not provide us with all the necessary information, we will not be able to process your order. We will not be responsible in any case for possible delays or failures in delivery as a result of error or omission of these data. As a user, you must make proper use of the services included in the website, always in accordance with the legal system, and you will not carry out any activity that hinders or interferes with its operation.
1. 2. Security Measures
We ensure that your personal information is kept secure at all times. However, you agree that no data transmission over the internet can be guaranteed to be secure from access by unauthorized recipients and that we cannot be held liable for any failure in security unless this is due to our negligence. You must also take the necessary security measures, both personal and material, to maintain the confidentiality of your user name and password and to notify us immediately if your user name and password is lost, misplaced, stolen or unlawfully accessed, or if it becomes known to a third party.
2. Conditions Applicable to Orders
2. 1. Order Process
As a customer, you must select the product that you would like to order. Clicking on it will give you access to all the detailed information offered by the website. From there you will be able to add the article to your cart. You must complete the identification form made available and provide all the information requested.
2. 2. Availability
All orders are subject to availability. Please note that products in your cart are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation email.
After submitting your order, we will send you an order confirmation email with your order number, details of the product or products you have ordered from us, your payment details and delivery details. Please note that the confirmation email is an acknowledgement that we have received your order and is not an acceptance of the order.
Please note that KVRT STVFF does not guarantee that all products presented on the website are in stock at the time of your order. If a product is unavailable, we will contact you shortly, by phone or by email. If we already have received payment for such product, we will refund you the amount of the purchase of that product.
2. 3. Order Confirmation and Cancellation
Before you complete your order on the website, you can review all the details associated with your order and you can correct what you think is necessary. You will not be able to modify or cancel the order after confirmation. Please note that all orders placed by you are subject to acceptance by us. We may, at our discretion, choose to not accept your order for any reason whatsoever without any liability to you. Once the order has been processed, a shipping confirmation email will be sent to the email address provided by you with all relevant information about your order. The shipping confirmation is our acceptance of your order.
2. 4. Colors
Please note that due to the color settings of your device, the colors of the products shown in the pictures on the website can differ somewhat from their actual colors. KVRT STVFF cannot be held responsible for any such discrepancy.
2. 5. Currency, Tax and Price
In accordance with current legislation, all orders from our website will be subject to value added tax. The applicable rate will be the one legally in force at the time. All prices are shown in euros, US dollars and pounds and must be considered as the final price that you will need to pay.
Delivery to non-eu countries can incur additional custom duties and value added taxes (vat), which are not included in the price and shipping costs listed on our website. We are not responsible for covering these expenses.
2. 6. Payment Methods and Security
You must pay your order immediately after its confirmation. Orders will only be placed when the payment has been completed and verified. Payment must be made by credit / debit cards (Visa, Mastercard, American Express), Paypal, Apple Pay, or Google Pay. The amount of the order will be charged to your card, so you must indicate the number, the expiration date and the security code cw2 (on the back of your card). If your card is secured, you will be asked for the relevant security codes. These data will not be stored or manipulated by us, but will be directly registered in the payment gateway of the corresponding financial institution. For greater security, we will use a secure electronic commerce authentication service, a system established by Visa / Mastercard / Eurocard, by which the customer is authenticated before their issuing bank and the commerce is authenticated before their acquiring bank. The charge will be made in real time through this payment gateway. In case the charge cannot be finally carried out (for whatever reason), the order will be automatically canceled.
2. 7. Deliveries: Types, Periods and Problems
Delivery may be made to the address of your choice. We are unable to deliver to post office boxes — those orders will be canceled. Home delivery of orders will be made by UPS within usual working hours. You can check the estimated delivery time of your order in our shipping page. This period may be increased in periods of sales, christmas campaigns or in case of customs formalities or other circumstances arising from (for information only) geographical distance, weather conditions, wars, strikes, any form of government intervention, failures of our suppliers, etc., as well as any other reasons attributable to UPS, the company responsible for product delivery. We are not responsible for any delays that may occur for any of the above reasons. If, at the time of delivery, the packaging of the order is damaged, you must open the package in the presence of ups to check the condition of the items. If damage is observed, you must detail it on the delivery note and contact us. We will repair or replace at no cost to you all those items that have been damaged or lost during transport, provided that you notify us as soon as possible. Once the order has been delivered, it will become your property and therefore all damages that may occur will be your responsibility.
2. 8. Delivery Failure
If UPS cannot deliver in the delivery address provided, UPS might alternatively attempt to deliver at least once more or the order will be sent to the closest UPS Access Point. An email with this information will be sent to the email address you provide when purchasing the order. If you do not provide an email address, you will need to proactively check the status of the delivery. You can do so in the ups website or by signing into your account in our site.
If, for reasons not attributable to us, your parcel is not delivered within 15 days since the parcel is available for delivery, we will understand that you want to cancel the agreement, which will therefore be automatically terminated. Following said termination, we will refund you the price you paid for those products once we've received the return package and in any event within a maximum of 30 days from the date in which we deem the agreement to be terminated. In such case, we will be authorised to charge you all costs arising from the whole shipping process, even if the first shipping had initially been free of charge for you
2. 9. Return, Exchange and Refund Policy
Right of withdrawal: items (with the exception of underwear and socks) can be returned within 14 days starting from the day when your order is delivered. This means that they must be shipped back to our return center in a maximum of 14 days since the day of receipt. No refunds or exchanges are applicable to underwear and socks under any circumstances. Please contact us before purchasing any items if you have any questions, at firstname.lastname@example.org).
The return made within this period will not involve any penalty. however, you must assume the shipping costs. You must send the item/s in the original packaging in which they were delivered by UPS. Once we have received the returned items, we will verify that they match the return slip and that they are in perfect condition, in their original packaging and without any signs of having been used. If the verification of the state of the order is satisfactory, we will proceed to reimburse you the money that you would have paid in its moment in the same payment method from which you made the payment, in the maximum term of a month. Otherwise, we will contact you to send you the item again (the transport costs associated with this new shipment will be your responsibility).
KVRT ARCHIVE / PRIVATE SALE - SELECTED ITEMS ARE FINAL SALE. No exchanges or returns will be accepted under any circumstances.
KVRT STVFF can adjust any prices at any moment based on fashion trends, inventory and business operations. The price difference for all orders placed before any price changes, promotions or sale cannot be refunded or credited in a code.
2. 10. Quality Guarantee
The guarantee period does not include deficiencies caused by negligence, beatings, misuse or improper handling, etc., or materials that are worn by use. when the use of the guarantee is justified, you will be offered an alternative solution, in the terms legally established. KVRT STVFF will make changes or returns whenever prior notice is given to our customer service department within 7 days. You can do this by sending us an email to email@example.com indicating the relevant order number with “quality guarantee” as the subject line of the email. We will then indicate how you can act for the return of the article. the item to be returned must be correctly packaged for return. The packaging must be in perfect condition and retain all its original accessories in order to be returned.
3. Modification of the General Conditions of Sale
KVRT STVFF S.L. reserves the right to modify the general conditions of sale without prior notice, and may change, delete or add both content and services provided through it and the way in which these appear presented or located on its servers. You must accept these changes each time you make a purchase through the website. In the event that some of the terms of the general conditions of sale are declared illegal or unenforceable by a court decision, the other provisions will remain in force.
4. Applicable Law and Jurisdiction
This site is located and operated in Spain. all matters relating to this site are governed by the laws of Spain and are subject to the jurisdiction of the competent courts of Spain. The principles of conflict of laws do not apply. In those cases where you are not a consumer or user, or are domiciled outside of Spain, you will submit to the national courts and tribunals, expressly renouncing any other jurisdiction that may correspond to you. If you decide to use or consult this site outside of Spain, you must bear in mind that you do so on your own initiative, and that you are responsible for compliance with the relevant laws. This contract will come into force and will be fully effective from the moment you accept it.
This contract, and therefore the general conditions that it incorporates, together with the annexes (if any), in addition to being read on this website, may be stored, archived and reproduced by the usual electronic or computer means.
Privacy and Data Protection Policy
KVRT STVFF S.L. is a company in which information transparency is essential for establishing relationships of trust with the people who make up our project and with our suppliers and customers, and protecting the personal data of those who trust us is of vital importance. Accordingly, we want this Privacy and personal data protection policy to inform you how we collect, process and use the data. This Privacy and Personal Data Protection Policy establishes the bases on which KVRT STVFF S.L. company, with registered address at Carrer Notariat, 9 4-1 08001 Barcelona (Barcelona), processes the personal data that our users voluntarily send us through the website. This Policy will always be applicable when data is sent to KVRT STVFF S.L. which will be responsible for your data (Data Controller), including data entered in any of the contact or subscription forms which collect personal data (name, email, etc).
— To respect the privacy of our users and process their personal data with their consent.
— To process the personal data that we strictly need to provide the requested service and process the data securely and confidentially, taking the necessary measures to prevent unauthorized access and improper use thereof.
— Not to use personal data for purposes for which we have not previously obtained consent.
— Not to send personal information to third parties or share such data.
— To keep personal data for as long as is strictly necessary for the specific purpose for which the data were provided, with regular revision of those needs and deletion of data that are not necessary.
What Personal Information Do We Use?
Through our website we may collect personal data for different purposes:
— User information request.
— Subscribe to newsletters.
Depending on the purpose for which the data are provided, only the strictly necessary data will be requested. It is important for the user to be aware of the data provided and the purpose for which it is provided because in so doing, s/he authorises us to collect, store and use such data for the required purpose and s/he may at any time withdraw the consent provided by the appropriate channels, with the consent of the interested party being the legal basis and legitimacy of the processing of their personal data.
Data Accuracy and Truthfulness
The user, when providing the data required on forms, is solely responsible for the truthfulness of the data submitted, and guarantees and is accountable for the accuracy, validity and authenticity of the personal data provided and undertakes to keep the data updated.
What Rights Do You Have Over The Personal Data Provided?
Once the personal information is provided, you will have the right to:
— Ask any question and be informed about how we use the data and obtain ACCESS to the data.
— Request that your information be corrected or DELETED or that RESTRICTIONS be imposed on its processing.
— OBJECT to the processing of your data.
— WITHDRAW your consent subject to legal or contractual restrictions.
— DATA PORTABILITY.
You can exercise these rights at any time, in writing, with proof of your identity, addressed to KVRT STVFF S.L. Carrer Notariat, 9 4-1 08001 Barcelona (Barcelona), or using the e-mail address: firstname.lastname@example.org. You can also lodge a complaint with the control authority, in this case, the Spanish Data Protection Agency, if you believe that the processing of your personal data violates the applicable legislation.
Data Security and Storage
We will retain the data for the time strictly necessary for the provision of the requested service and as long as the owner does not request its deletion, adopting the appropriate technical and organizational measures against unauthorized or illegal processing and against accidental loss, destruction or damage, and doing everything possible to protect and maintain the data securely.
Addressees of Personal Data:
It is not permitted to allow the data transfer except in those cases in which a legal obligation is binding. There is no forecast of international data transfer.
What Is a Cookie?
What Are the Different Kinds of Cookies?
Cookies can be classified in different categories.
Depending on the entity that is managing the cookies:
— Own Cookies: These cookies are sent to your computer and managed exclusively by us for the correct functioning of the website.
— Third-Party Cookies: These kinds of cookies are sent to your compute and are not managed by us.
Depending on the period that they remain activated:
— Session Cookies: This type of cookie collects and stores information only while the user is accessing a website.
— Persistent Cookies: Through this type of cookie the data is still stored and can be accessed and processed during the period defined by the company responsible of the cookie, and can range from few minutes to several years.
Depending on their purpose:
— Technical Cookies: This kind of cookie allows the user to navigate through the website and use the different options or services that it offers, such as, controlling traffic and data communication, identifying the session, accessing restricted parts, remember the elements that make up an order, carry out the purchase process of an order, make the request for registration or participation in an event, use security elements while browsing, store content for the broadcast of videos or sound or share content through social networks.
— Personalisation Cookies: This type of cookie allows the user to access the service with some predetermined general characteristics, such as, language, regional settings from where you access the service, etc.
— Analysis Cookies: This kind of cookies allow to monitor and analyse users´ behaviour in the website. The information collected through this type of cookies is used for the measurement of the activity of the website and for the elaboration of profiles, in order to introduce improvements depending on the analysis of the users´ usage.
— Advertising cookies: This type of cookie allows the management, in the most efficient manner, of the advertising spaces that, where appropriate, have been included in the website, application or platform from which the requested service is provided based on criteria such as content edited or how often ads are shown.
— Behavioural advertising cookies. This kind of cookies allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in its website, application or platform from which it provides.
Which Kind of Cookies Does the Website Use?
Cookies are an essential part of our how Platform works. The main goal of our Cookies is to make your browsing experience as easy and efficient as possible. For example, they are used to remember your preferences (language, country, etc.) when browsing and during future visits. We also use our Cookies to continuously improve our services and Platform, and to offer customised advertising according to your browsing habits.
Information collected on Cookies also allows us to improve our Platform by making estimates on statistical data and patterns of use (number of visits, most visited sections, visit time, etc.), gain a statistical understanding of how users interact with the Platform so as to improve our services, and to adapt the Platform to your individual interests, accelerate searches, etc.
In any case, the Cookies we use never store sensitive information such as passwords, credit or debit card details, etc.
How to Disable and Block a Cookie
We inform you that, in any case, you can disable or block the cookies by activating the configuration in your browser, allowing you to deny the installation of all or some of the cookies. If you deny the installation of a cookie, it is possible that you won't be able to access some of the functionalities of the present website, so that, your experience as a user won't be the same.
You can allow, block or delete the cookies installed in your device by configuring the options of the browser installed in your electronic device. For more information about how to adjust the cookies' configuration in each browser, you can access to the following links: Internet Explorer, Firefox, Chrome, Safari, Opera.
Legal Announcement LSSI – CE
In compliance with Law 34/2002 of July 11, of the Information and E-Commerce Society Services, the Corporate Entity informs that it is the owner of the web site. According to what is required under article 10, subject to Law above mentioned and such informs the following:
The owner of the web site is: KVRT STVFF S.L.
Tax ID: B67197327
Main Office address: Carrer Notariat, 9 4-1 08001 Barcelona (Barcelona)
Use of the Website
The web page grants access to a great amount of information, services, programs or data (onwards, “the contents”) in Internet belonging to KVRT STVFF S.L. or its licensors to whom the USER can have access. The USER undertakes the responsibility of the use of the web site. Such responsibility is extended to the necessary registration to access to certain services or contents.
In such registry the USER will be responsible of providing truthful and legal information. As a consequence of this registration, the USER can be provided with a password of which he will be made responsible, compromising to make diligent and confidential use of same. The USER agrees to make the correct use of contents and services which KVRT STVFF S.L. offers through its web site and, being of meaningful but not with limitative character and these shall not be used for:
— Incurring in illicit activities, illegal or opposed to good faith and public order.
— Spreading contents or propaganda considered; racist, xenophobic, pornographic-illegal, of terrorism apology or attempting against human rights.
— Causing damages on the physical or logical systems of KVRT STVFF S.L. Its suppliers or third parties, introducing or spreading computer virus on the web or any other physical or logic systems which may cause damages such as the mentioned before.
— Trying to access and, in your case, using the email accounts of other users and modify or manipulate their messages KVRT STVFF S.L. reserves the right to withdraw any comments or try to access and , in your case, use the email accounts of other users and modify or manipulate their messages reserves the right to withdraw all those comments or input which violate the respect for the dignity of a person, which are discriminatory, xenophobic, racist, that attempt against childhood or infancy, order or public security or that, in our opinion, are not fit for publication. In any case KVRT STVFF S.L. will not be responsible for the opinions given by users through forums, chats or other participation tools.
Intellectual and Industrial Property
KVRT STVFF S.L. will own all rights of industrial and intellectual property of its web page, as well as the elements contained in it (images, sound, audio, video, software or texts, trade- marks or logos, combination of colours, structure and design, selection of materials used, computer programs necessary for its functioning, access and use, etc.)
All rights reserved. According to articles 8 and 32.1, second paragraph, of the Intellectual Property Law; reproduction, distribution and public communication are expressly forbidden, including the way of making available, totally or partially the contents of this web page, for business purposes, by any support or technical means, without the authorisation of KVRT STVFF S.L. The USER promises to respect the rights of Intellectual and Industrial Property, owned by KVRT STVFF S.L. Will be able to visualise the elements of the site including print, copy or store them in the hard drive or your computer or any other physical support as long as it is solely and exclusively for its personal and private purpose. The USER will refrain from suppressing, altering, eluding or manipulating any protection device or security system installed in the pages of KVRT STVFF S.L.
Exclusion of Guarantees and Responsibilities
KVRT STVFF S.L. will not be responsible, under no circumstance, for damages of any nature caused by mistakes or omissions, lack of responsibility of the site or virus contamination or malicious programs or harmful in its contents, in spite of having taken all necessary technological measures to prevent it.
KVRT STVFF S.L. reserves the right, without prior notice, to make changes considered necessary thus, being able to change, eliminate or add not only the contents and services rendered by it but also the way in which they are presented or located in the site.
In the case that in the web page, links or hyperlinks were made to other internet sites, KVRT STVFF S.L. will not execute any type of control of such sites and contents. KVRT STVFF S.L. under no circumstance will take any responsibility for the contents of some link belonging to another web site, nor guarantee the technical availability, quality, reliability, accuracy, veracity, validity or constitutionality of any material or information contained in none of such hyperlinks or other internet sites.
Likewise, the inclusion of these external connections will not imply any kind of association, merging or participation with the connected entities.
KVRT STVFF S.L. reserves the right to deny or withdraw access to site and/or services offered, with no previous notification, on its own or a third party, to those users who do not comply with the current General Conditions of Use.
KVRT STVFF S.L. will chase the non compliance of present conditions, as well as any doubtful use of its site by enforcing all civil and penal actions which might correspond.
Of the Present Conditions and Duration
KVRT STVFF S.L. could modify at any time the conditions hereby determined, being duly published as appearing herewith.
The validity of the conditions above will be according to its exhibition and will be valid until duly published, or modified by other.
Applicable Law and Jurisdiction
he relationship between KVRT STVFF S.L. and the USER will be governed by the Spanish regulations in force and any controversy will be submitted to the Courts of the city in the country.